Review how work gets done
Map the current process, find delays and duplication, and agree a better way of working with the people involved.
- Process mapping
- Workflow improvement
- Roles & hand-offs
- Practical controls
em.bee / Advisory & Consultancy
Advice on running
and improving your business.
We help you review how the business runs, compare your options and decide what to change.
We run Magic Bean Coffee ourselves. Alongside that hands-on hospitality experience, our background covers business processes, procurement and technology. We understand that advice has to work in the day-to-day business.
Advisory services
Where we can help
You might need to fix a process, review an operation, choose a supplier or make a decision about technology.
Advice from operating experience
Running Magic Bean Coffee gives us first-hand experience of service, preparation and day-to-day management. We use that experience to review your operation and identify changes that help staff do their jobs and customers get good service.
- Service workflows
- Operational reviews
- Ways of working
- Improvement priorities
Decide what to buy and who from
Define what you need, compare suppliers and options, and consider the costs and the impact on your operation.
- Requirements definition
- Supplier & option assessment
- Cost & value considerations
- Decision support
Work out what your systems need to do
Review the systems you use, identify gaps and set out the requirements for a change or replacement.
- Systems reviews
- Business requirements
- Technology options
- Integration & automation opportunities
Our methodology
How an engagement works
We use these five steps to guide the work. The scope and level of support depend on what you need.
Understand
Agree the problem to solve and what you want the work to achieve.
Output An agreed brief and clear priorities.
Map
Look at how the work happens, who is involved and which systems they use.
Output A shared view of the current state.
Assess
Find the causes, compare options and consider the cost, effort and dependencies.
Output Prioritised options and a reasoned recommendation.
Recommend
Set out the recommended actions, who will own them and how progress will be checked.
Output A clear action plan or roadmap.
Support
Where agreed, help put the changes in place and review how they are working.
Output Implementation support and review checkpoints.
Ways to work together
Ways to work together
We can help with a specific question or a wider programme of work.
Review a process or operation
Find out what is happening, where the difficulties are and which changes are worth pursuing.
Compare your options
Work through a procurement or technology decision with agreed requirements and an assessment of the options.
Plan and support a change
Set out the work ahead and agree where you need help to get it done.
If the work calls for new software
Our Technology & Solutions services cover building applications and connecting systems once the requirements are clear.
Make an enquiry
What do you
need help with?
Tell us about your business and the question you’re trying to answer. We can discuss the scope and whether we’re the right people to help.
hello@embee.co.nzUse the form to write your enquiry, then review and send it in your email app.